Alberta Routes Online 

Alberta Routes offers webinars and other online learning opportunities to enhance our in-person delivery of services. Click on the Events tab to see a calendar of our upcoming webinars. All workshop topics can be delivered online and, in some cases, are either condensed into short 1-hour lunch-n-learn sessions or divided into a series of progressive sessions.
Study Groups invite EAL practitioners to explore topics over a series of weekly interactive online sessions to build communities of practice. Some study group topics include

• EAL Tutor Essentials
• ATEAL Best Practices
• Teaching Reading, Writing, Listening, Speaking
• Teaching Grammar
• Foundations for Social Justice

Many of our online offerings are the result of collaboration with strategic partners and stakeholders such as:

• Colbourne Institute for Inclusive Leadership, NorQuest College
• Volunteer Alberta
• Tutela (Online Community for EAL professionals) 

How to Register for Webinars

After selecting a webinar topic from the Events page, follow the appropriate registration procedure below.  After successfully registering, you will receive an email from the workshop facilitator 1-2 days before with a link to the online session.

• First time registrants, select Create Profile.
  • Use a personal email address. Organization email addresses are not recommended.
  • Each registrant should create their own profile. Coordinators should refrain from registering for their staff/volunteers.  The College’s web security impedes multiple registrations from the same URL address.
  • After your profile has been created, you will receive an email from NorQuest with your account info and a one-time password. Follow instructions to activate your account and change the password.
• Returning registrants.  If you have previously attended webinars, you will likely have a Username and Password.
  • Complete the registration with your Username and Password.
  • Make sure all the contact information in your Student Profile is updated. To update your profile, go to MyQuest on the NorQuest home page, or email nqstudentsupport@norquest.ca with the subject line: INFORMATION UPDATE.
• Inactive accounts
  • If you have not used your account in the past 18 months, or
  • If you are an ex-NorQuest instructor experiencing issues with registration…
  • email nqstudentsupport@norquest.ca with the subject line: ALBERTA ROUTES REGISTRATION REQUEST.

TROUBLESHOOTING FAQS

What is my Username / User ID?

• Your User ID is just the name on your @mynorquest email address (not the entire address).

 
I can’t remember my password.

• Reset your password through Computer Commons: https://studenthelp.norquest.ca/studenthelp
• If you’re still having trouble, call Computer Commons 780-644-6100 (M-F, 7AM-5PM)

 
I registered but didn’t get the webinar link in my email.

• If you changed email addresses since your last registration, NorQuest could still be sending information to your old email. To update your information, email nqstudentsupport@norquest.ca with the subject line: INFORMATION UPDATE.
• Check your Spam / Junk mail folder.
• Email Alberta Routes Regional Advisor or AlbertaRoutes@NorQuest.ca

 
TIPS FOR COMPUTER SET-UP:

• A Google Chrome browser works best.
• Clear the browsing data-- especially if you are using a communal computer.
  (Click here for instructions)
• Complete all Windows updates, and restart your computer.